Delivery Information

Where does Millie and Jones deliver?

We provide delivery to all Mainland UK (United Kingdom) addresses. We are sorry, but we cannot deliver to the 'offshore domestic regions': Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands and Northern Ireland.

Order confirmation

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item(s) is available and can be despatched. In the event that your item(s) are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When item(s) are available to be despatched, we process the charges and prepare to despatch your order.

How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods and will be delivered to your front door. Once we process your payment, we despatch your item(s) within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item(s) have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.